ADDITIONAL CAPABILITIES

Business systems.
Thoughtfully connected.

CRM and ERP implementation and integration that connects day-to-day operations with the systems behind them.

Business and systems analysis is our primary focus. Our small team also brings hands-on experience with CRM, ERP, fleet telematics and AI telephony.

Explore our business analysis services

01 / CAPABILITIES

From operational needs
to connected tools.

Each engagement starts with the existing systems, the business need and a clearly agreed scope. Need to define the scope first? See our requirements discovery service.

01

CRM & ERP
implementation

Implementation and integration experience for mid-sized businesses, including large vehicle-service workshops.

The starting point: understand how work moves through the business and where systems need to exchange information.

02

Fleet telematics
integration

Telematics implementation and integration experience for rental fleets.

The starting point: clarify the fleet workflows, relevant vehicle data and the operational systems that need to connect.

03

AI telephony
setup & integration

Experience configuring and integrating AI telephony into business workflows.

The starting point: define the call flow, system connections and points where a person needs to take over.

02 / AREAS OF EXPERIENCE

Grounded in
real operations.

These are areas of experience, not individual client case studies.

VEHICLE-SERVICE WORKSHOPS

Connected workshop systems

CRM and ERP implementation and integration in the context of mid-sized businesses, including large auto-service workshops.

RENTAL FLEETS

Telematics in context

Fleet telematics implementation and integration, with attention to how vehicle information fits into rental operations.

03 / DISCUSS THE FIT

What needs
connecting?

Tell us about your current tools, the operational challenge and what you want to improve. We’ll discuss the scope and whether our experience fits.

Discuss a project

EMAIL

briefandlogic@gmail.com

Belgrade, Serbia